If you are unable to attend an appointment please try to let us know as soon as possible so we can cancel and the appointment can be offered to someone else. A lot of valuable time is wasted each week due to people not attending, or cancelling their appointments too late. This makes it difficult for patients who urgently need a consultation with a doctor. You can cancel your appointment either on the telephone or by calling in to any one of the surgeries. If you have registered for the facility you can also cancel your appointment online.
The best way to cancel an appointment is by using our texting service. If you ensure we have your up to date mobile number, we will text you a reminder of your appointment. If for any reason you cannot attend then you just reply to this with the word 'CANCEL' and we will do just that.
More information can be found here http://www.abbeymedicalgroup.co.uk/pages/site-content/texting-service-mjog.aspx
Number of Missed Appointments
Week Commencing 15/10/12
|
Surgery Staff
|
|
Missed Appointments
|
|
|
|
|
|
All All
|
|
26
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Number of missed appointments this year to date:
|
|
1370
|
|
|
|
|
|
|
|
|
|
|